Privacy Policy

Terminix Services (“Terminix”) operates BigBugs.com and may operate other websites. Terminix is committed to respecting your privacy and protecting the information we collect while you interact with our websites. By using our site, you consent to the practices outlined in this policy.

Information We Collect

We collect information from you when you register on our site, subscribe to our newsletter, respond to a survey, or fill out a form. Information may include:

  • Personal Information: Name, email address, mailing address, phone number, and any other details you provide during registration or when engaging with our services.
  • Non-Personal Information: Browser type, language preference, referring site, date and time of your visit, IP address, and other anonymous data to help us understand how visitors use our site.

How We Use Your Information

The information we collect may be used in the following ways:

  • Personalization: To better respond to your individual needs.
  • Website Improvement: To enhance our website and services based on user feedback and usage patterns.
  • Customer Service: To respond to inquiries and improve customer support.
  • Marketing Communications: To send periodic emails about updates, new features, or requests for feedback.

Cookies and Tracking Technologies

We use cookies to track site usage and improve your experience. Cookies are small files placed on your computer that help us identify and remember your preferences. You may choose to disable cookies via your browser settings, but this may impact site functionality.

Additionally, third-party vendors such as Google may use cookies to serve ads based on your browsing history. You can opt out of these cookies by visiting the Google Ad Preferences.

How We Protect Your Information

We implement various security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no online transmission is 100% secure, and we cannot guarantee the absolute security of your data.

Do We Share Your Information?

We do not sell, trade, or transfer your personally identifiable information to third parties without your consent, except in the following cases:

  • To trusted third parties who assist in operating our website or conducting our business, provided these parties agree to keep your information confidential.
  • To comply with legal obligations or to protect the rights, property, or safety of Terminix, its users, or others.
  • In the event of a business transfer, such as an acquisition or bankruptcy, your information may be transferred as part of the assets.

Text Messaging Opt-In
When you opt-in to receive text messages from Terminix, your phone number is used solely for communications directly related to Terminix. Your phone number will never be shared with third parties for marketing or other purposes, and we will not sell, trade, or transfer this information to outside parties.

Third-Party Links

Our website may contain links to third-party sites. These sites have separate and independent privacy policies. We are not responsible for the content or privacy practices of these external sites.

California Privacy Rights

We comply with the California Online Privacy Protection Act (CalOPPA) and will not share your personal information without your consent. California residents have the right to request information about the personal data we collect and its use.

Children’s Privacy

We comply with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under 13 years of age. Our services are intended for users aged 13 and older.

Policy Changes

Terminix may update this privacy policy from time to time. We encourage you to review this page regularly for any changes. If you are a registered user, we may notify you about significant updates. Your continued use of the site after changes are made constitutes acceptance of those changes.

Your Consent

By using our website, you consent to this privacy policy.

Contact Information

If you have any questions or concerns about this privacy policy, please contact us through the contact information provided on our website.